Dear Shareholders, Customers, and Well-Wishers,

 As we stand on the brink of a New Year, I take this moment to express my heartfelt gratitude for the trust and confidence you have placed in me and in the Surat Mercantile Cooperative Bank. Your unwavering support and faith have been the foundation of our success and growth.

The past year has been a testament to our collective strength and commitment to excellence. Through good governance, transparent practices, and innovative strategies, we have ensured that our bank not only meets but exceeds the expectations of our valued shareholders and customers.

Your trust inspires us to serve with dedication and to continue building a bank that is strong, reliable, and forward-thinking. I assure you that your interests remain at the core of every decision we make, and we are committed to delivering the highest levels of service and satisfaction.

As we welcome the New Year, I promise you that our journey forward will be guided by:

Strengthening Trust: Maintaining transparency and accountability in every aspect of our operations.

Innovative Growth: Embracing new technologies and solutions to enhance customer experience and operational efficiency.

Empowering Customers: Offering tailored financial products and services that cater to your needs and aspirations.

Community Commitment: Strengthening our role in the economic development and well-being of the communities we serve.

Together, with your continued support, we will take Surat Mercantile Cooperative Bank to even greater heights. The new year brings fresh opportunities, and I am confident that with our collective determination, we will achieve milestones that make us all proud.

Let us embrace 2025 with optimism and a shared vision for a brighter, more prosperous future. I extend my warm wishes to you and your families for a New Year filled with happiness, health, and success.

With deep gratitude and renewed commitment,

 Kaushik Shantilal Dalal

Chairman

The Surat Mercantile Cooperative Bank Ltd.