:Financial Fraud Awareness Message:

 As we enjoy the festive season, it is important to remain vigilant against financial fraud, which tends to rise during this period. Fraudsters often take advantage of the celebratory rush, and we must protect ourselves and our customers from potential scams.

 Here are some key tips for staying safe during this festive season:

Be aware of phishing scams:

Fraudsters may send emails or messages pretending to be from legitimate sources. Always verify before clicking on links or sharing personal information.

 Secure online transactions:

When making online payments, ensure the website is secure (look for ‘https’ in the URL). Avoid making transactions over public Wi-Fi.

 Stay cautious with unsolicited offers:

Fraudulent schemes often come in the guise of festival offers. Verify the authenticity of any offer before making payments.

Encourage customers to report suspicious activity:

Educate our customers to immediately report any unusual activity in their accounts.

 Use multi-factor authentication (MFA):

Encourage both staff and customers to use MFA for added security in their online banking and transactions.

 By staying informed and alert, we can ensure that our festival of lights remains filled with joy and celebration, and free from any financial worries.

 Conclusion:

 As we step into this festive season, let’s light the path forward with our collective passion, drive, and vigilance. Together, we can create a brighter future, not only for our bank but also for the community we serve.

 Wishing you and your loved ones a safe, joyous, and prosperous Diwali and a New Year filled with success, happiness, and light!

Warm regards,

 Kaushik Shantilal Dalal

Chairman,

The Surat Mercantile Co-operative Bank Ltd.

22.10.2024